How We Serve

Our Sellers

We realize that the value we bring to the Southern California real estate selling process rests in a package of services that takes sellers from the original idea to sell through a very complex process, culminating in their leaving the closing table with a check. When it comes to choosing the right representation to sell your home, we understand that there are many options. Unlike other agencies that purely focus on sales volume, our difference as a boutique agency is that your home will be sought after with the highest level of around the clock service by our team of experienced and trusted agents. At Highland Premiere, we keep your sales goals and objectives at the forefront of our minds, operate with trust and candor and most importantly, fetch you the highest price.

Property Evaluation

We’re not doing our sellers a service by misleading them or letting them proceed without a thorough, honest and objective evaluation of their property prior to pricing and going to market. Let us give you this opinion, but also ideas and strategies to improve your property in the current market environment.

Property Evaluation

We’re not doing our sellers a service by misleading them or letting them proceed without a thorough, honest and objective evaluation of their property prior to pricing and going to market. Let us give you this opinion, but also ideas and strategies to improve your property in the current market environment.

Proper List Pricing

Properties listed at the right price sell fastest and put the most money into their sellers’ pockets. Under–pricing, isn’t common, but can cost you money you really need to move on in life. Over–pricing is a really bad practice that can keep a property on the market longer than necessary and end up with price reductions and low–ball offers.

Market Updates

Markets are like the weather, always changing. We’ll keep you updated on market conditions and how they may call for price changes or other actions to adapt.

Market Updates

Markets are like the weather, always changing. We’ll keep you updated on market conditions and how they may call for price changes or other actions to adapt.

Price Negotiations

Good markets or slow markets, buyers are always trying to pay the lowest price or negotiate for seller concessions. We do this every day, and we’ll help you to respond to offers and counter offers unemotionally and with the very best end result.

Inspections & Repair Negotiations

Price negotiations are only the beginning. Once a contract is in place, there are documents, disclosures, and inspections to get past. Any of these items can result in further negotiations and can make or break a deal.

Inspections & Repair Negotiations

Price negotiations are only the beginning. Once a contract is in place, there are documents, disclosures, and inspections to get past. Any of these items can result in further negotiations and can make or break a deal.

Contract to Closing Process

Dozens of detailed tasks, document deliveries, deadlines, inspections and mortgage details are all in store between a price agreement, contract, and a closing. We’re on every one of them and will keep your transaction organized and moving.

Client

Testimonials

在Vivian的帮助下,我这一次的买房经历非常顺利愉快。她非常了解投资,在了解了我的需求之后,给我提供了很多有用的建议和方案。最终我决定购买一套别墅然后进行翻修。过几年再卖出,增值收益非常可观。虽然我之前从来没有亲眼看过这栋房子,但当交易快结束时,我亲眼看到的时候非常满意,超过了我的预期。同时她也为我争取了最优惠的价格。不仅如此,她还帮助了我的儿子进入了最好的9级公立学校。她的整个团队都非常的专业,能够熟练的处理外国人在美国买房可能遇到的种种问题和麻烦。异国买房投资本来可能非常复杂和繁琐的事情,多亏了Vivian的帮助,整件事情顺利的高效的完成了。总之,我非常推荐选择Vivian的服务,希望每一个想来投资或者居住的人,都能够顺利实现他们的愿望。
Vivian and her team have been instrumental in my family’s move to the United States. She found me our dream house, renovated the house to our taste in 3 months and furnished it beautifully before our arrival. Every inch of the house was thought out meticulously by her design team. Vivian and her colleagues truly know the meaning of value-added services and operate with honesty and integrity, which is hard to find today. She is a tough negotiator and understands good value when she sees it. I highly recommend her for families wishing to relocate to the US or make investments in the LA market.
"公寓干净整洁,地理位置便利 步行到地铁交大站只需五分钟,紧贴网红武康路 上海风情浓郁,楼下即有便利店 联华超市和星巴克 生活便捷"
初识Vivian,是在2013年9月,当时几个北京地产圈做豪宅营销的朋友,准备在美国自驾,从西海岸到东海岸考察房产,计划中首选第一站就是传说中大名鼎鼎的比弗利山庄,幸运的是,来酒店接我们考察的是Vivian。由于我们在国内从事的职业就是地产营销,主要目的是了解美国地产市场,因此,问Vivian的问题,就不仅仅是一个买家所关心的问题,从美国到洛杉矶的房产市场走势,境外投资者的购房流程,购买后的管理服务等等,Vivian在陪伴我们的三天中,带我们看了很多热点区域、各种类型的房子,还耐心为我们讲解了在美国买房的种种细节。她对待客户的真诚、专业,给我们每个人留下了深刻的印象。 我们从聊房子,也聊到了教育,当时我的儿子正在准备申请美国高中,令我惊喜的是,Vivian对教育也很熟悉,曾经帮助过很多孩子申请过大学;真没想到的是,这一次和Vivian 在教育方面的探讨,让我们一家和她有了不解之缘。在儿子的申请过程中,她在文书、面试方面给儿子做了很多有益的指导;儿子在美国上高中的过程中,她给出了很多非常好的建议,最感动的是,儿子与她们一家共同度过感恩节、暑假;她为儿子的未来提供建议,根据儿子的兴趣提供参与社会实践的机会…… 如今2年过去了,我们已经从客户变成了非常好的朋友,她的帮助,让我们一家感谢不尽!看到Vivian一直在梦想中前行,她的公司,也不断壮大,我想说:祝福你,forever!
"非常棒的体验!在历史悠久的武康路上,到处都是故事,到处都是美景。房子本身装修很漂亮,也很干净。很开心的一次体验"
"I found Mariel’s place an ideal residence that many would dream about. Mellow ocean wave sounds welcome you as you step into the home. Then you will find a breathtaking sunset show! The room is nicely decorated with a good American midcentury modern vibe yet expressed in a modernized, luxury manner. I highly recommend you Mariel’s place for a relaxed, stylish stay."
Highland Premiere handled the sale of my property with utmost care and professionalism. They delivered what they promised, which was to bring me the best offer for my property. Vivian and Dennis completely exceeded my expectations, selling my property well above asking price within one week. I know that Highland Premiere had my best interest in mind throughout the selling process. Vivian and Dennis’ established reputation within the Asian community and strong network also allowed the sale of my property to be private, which was a primary goal of mine. I would strongly recommend this real estate firm to any of my friends and family members.
”Mariel's properties have never been a disappointment. This place is located at the heart of the former French Concession in Shanghai. You couldn't have asked for a better location. The rooms are as shown in the photos. Bed is very comfortable. The two team helpers are extremely helpful and the communication with head housekeeper Zheng Ayi was very smooth, she is always responsive. I would recommend anyone traveling to Shanghai to stay at this property and will definitely come back again!“
“Wir verbrachten 4 Nächte in Mariel's Air bnb Altbauwohnung inmitten im FFC. Wir haben unseren Aufenthalt sehr genossen! Alles war sehr sauber und auch hübsch eingerichtet. Die Wohnung im obersten Stock einer typischen Wohnstrasse war für uns ein persönliches Highlight in Shanghai! Wir würden jederzeit wiederkommen.“
"非常喜欢,我和家人都认为很舒适,有个小阳台晚上点个蜡烛可以坐着吹风聊天,郑阿姨很客气很负责,我们到的时候还在打扫房间,并且她坚持要把地板再擦一遍。谢谢房主给了我们一次美好回忆。"
Miss Yoon, 먼저 우리 Family를 위해서 수고해 주셔서 감사드립니다. 특히 아이들 학교를 결정하는데 주신 어드바이즈는 역시 Pro 입니다. Vivian씨의 전문성과 신뢰성을 높이 칭찬드립니다. 멋진 “sweet home” 을 찿아주셔서 정말 감사드려요. 현 부동산 마켓에 대한 정보와 저희가 원하는 서비스를 친절하게 제공해 주시고 늘 연락 주셔서 결정하는데 큰 도움이 되어주었습니다. 우리식구 모두 해피합니디. 제 주위 친구들에게도 강추해 드리겠습니다. 아무쪼록 크게 번창하시고 한번 꼭 놀러 오세요. 고맙습니다!!
"Really spacious place and truly lovely place. Very quite and clean, recommended to anyone who wants to spend some quality time in Old Shanghai."
Vivian’s friendliness and enthusiasm were the initial reasons we wanted to work with her, but her comprehensive understanding of the housing market both on a macro level as well as in our local neighborhood allowed us to proceed with confidence as simultaneous buyers and sellers.
 
She never lost sight of our personal timeline and was excellent at factoring that into the fluctuations of the market to maximize our value on both transactional ends. She’s detail-oriented and was extremely attentive to our specific priorities. Her confidence in offering advice, recognizing value, and managing our concerns made for an extremely stress-free home-shopping experience.
I was engaged in a multiple-offer bidding war and Dennis helped me to negotiate the best price possible. He is very experienced and effective negotiator. I ended up purchasing for the asking price, which was tens of thousands of dollars less than the competing offers. My transaction through Highland Premiere went extremely smoothly and completed on time. Dennis was so communicative throughout the entire process and especially informative & helpful. I would recommend him to anyone looking for a new home!
Vivian was well educated about the market and the properties. She was very trustworthy and a tough negotiator and I really felt like she was always looking out for my best interest. I am a full time apartment real estate investor and have bought several houses through Vivian. I deal with a lot of agents because of my work. And I found it very hard to find an agent to work with for purchasing residential property. Most are very unprofessional and lose interest quickly. Because of the level of trust I had with Vivian as an agent I was able to buy two great properties in a very tough market.
"This place is simply amazing. The decor, the views, the incredibly comfortable bed! It feels perfectly secluded and yet you're a two minute drive from a great supermarket and the beach and only five minutes out of Santa Monica. I was doing a lot of meetings in LA and it added twenty minutes to my journey at peak times but it was worth it to stay in such a great place."
Vivian Yoon 帮我们买了我们在美国第一套房子,地理位置很好, 有前后院,我们非常的满意,也终于圆了我们有个 house 的梦想。 她了解到我们以后有可能会送孩子来洛杉矶读书, 就主动帮我们联系了比佛利山庄最好的公立小学。 由于她跟小学校长和里面的老师都很熟悉, 孩子入学的时候非常的顺利。如果不是她的帮忙, 孩子一定非常难进入这所学校。真的非常感谢 Vivian 的热情帮助,也希望更多家庭能够通过她的帮助,实现美国梦。
"Our family had a beautiful experience staying at this apartment. We have lived in Shanghai's French Concession for years, but have 3 weeks before our departure, and we needed a comfortable place to stay that would not disrupt our daily routine (including that of our 5-year-old daughter) and allow us to properly enjoy our last few weeks in the neighborhood without feeling like we were in a stuffy hotel. Mariel's apartment offered exactly what we were looking for and much more. First of all, Mariel is an extremely kind and accessible host. Although she is not always based in Shanghai, she has an established support team that keeps everything running smoothly should the need arise, which was extremely important to us. The apartment itself is magical. I'm a bit of a romantic in this sense because of my long love affair with any remnant describing how Shanghai living must have been in the past, and this apartment gives you a touch of that while still enjoying the comforts of a modern lifestyle. The apartment is spacious, surrounded by greenery, and stylishly designed. It features everything one would need to live comfortably - clean interiors, reliable wifi, cable tv; a separate washer and dryer, pristine linens, and a properly outfitted kitchen for those who enjoy home cooked meals. The building is in one of the most sought-after areas of the French Concession. Thanks so much to Mariel and her team for making us feel so at home during our last few weeks in Shanghai. We look forward to our next stay with you when we come to visit in the future!"
"If you like a nicely tucked away hideout from the roisterous Shanghai crowd, this is the perfect location! Mariel's place is tastefully decorated and located just far away enough to find some quietness but convenient enough to have access to public transportation. It's definitely a great choice! "
”房子很好 设施很齐全,卫生也很干净,位置很方便 赞~!“
"We had a wonderful stay in Los Angeles! The house was absolutely beautiful and very spacious, with lovely architectural details and light. We especially loved the breakfast nook, with gorgeous sunset views of the city. Very comfortable beds. Easy parking and great location for getting around the city. We didn't want to leave! Would definitely stay here again."
I have several LA based property investments that Highland Premiere manages on my behalf. I currently reside full time overseas and can sleep at night knowing that I have the right team managing my properties in LA. I’ve worked with Vivian and Highland Premiere on multiple real estate transactions both on the buy and sell side. Vivian is a strong negotiator and always has her client’s best interest in mind. She is honest and so is everyone on her team. I highly recommend partnering with her brokerage to buy or sell a property. Her team is the best. You will not regret it.
我来自中国北京。这些年家里一直都想移民美国,加上孩子也慢慢长大了,为了他能够接受更优质的教育,我和老公决定在美国购买一套合适的房子。到合适的时候移民。通过朋友的推荐,我们找到了海兰德房地产公司。Vivian非常的热情,了解到了我们的需求后,她马上给我们提供了几套价格,地理位置,户型都合适的房产信息。为了更好地沟通,她专程从美国飞到北京与我们见面。在几天的合作沟通后,我们敲定了最终的选择。一切都进行得非常顺利。因为Vivian 的助理Tina 是中国人,有了她的帮助,我们完全没有语言障碍。Vivian还帮助了我儿子找到了一所非常优秀的高中。我的美国梦就要实现了!真的非常开心!
"Mariel's place is amazing... Just like in the pics. Check-in with the Ayi (head housekeeper) worked flawlessly. No complaints. Would definitely come back!"
부동산뿐만 아니라 어떤 분야에서든, 비비안처럼 고객의 편에 서서 진심을 다해 일해주는 사람을 만나는 것은 행운이라고 밖에 말할 수 없을 것 같습니다. 우리는 첫 거래 후에 고객과 에이전트가 아닌 친구가 되었습니다. 지금까지 비비안은 저의 비지니스에 아주 유용한 조언을 아끼지 않는 믿을 만한 조력자가 되어주고 있습니다.
最初我的妈妈在洛杉矶时和 Vivian 相识, 然后我通过 skype 和她认识。在初三的时候,我申请了 6 所美国私立高中。这虽然是一个复杂而又陌生的过程,但是 Vivian 在其中帮助我修改申请文书,也教会了我很多适应美国高中生活的技巧。现在我在美国一所顶尖私立高中读书,在学校感恩节放假期间,Vivian 还邀请我在她家里住。她带我吃到了美国最好的中餐,也带我结识了很多她的朋友,开阔了我的眼界。我非常的感激 Vivian,她像一位姐姐一样帮助我,关心我。是她,使我的人生变得更加温暖。
"Absolutely wonderful! Beautiful place, just like the photos but better! Whether it's your first trip to LA (like us) or you've been many times, this guest house delivers the quintessential LA experience perfectly. Great location for access to the entire West Side...Malibu, Santa Monica, Venice, Topanga and more. You get to experience a little piece of mid century history in such a fabulous way. Mariel was an excellent host! Her communication and instructions left no questions…her recommended restaurants were all amazing!!! I highly recommend the guest house and Mariel. We will be back!"
부동산뿐만 아니라 어떤 분야에서든, 비비안처럼 고객의 편에 서서 진심을 다해 일해주는 사람을 만나는 것은 행운이라고 밖에 말할 수 없을 것 같습니다. 우리는 첫 거래 후에 고객과 에이전트가 아닌 친구가 되었습니다. 지금까지 비비안은 저의 비지니스에 아주 유용한 조언을 아끼지 않는 믿을 만한 조력자가 되어주고 있습니다.
"Top notch spot all around. Quiet authentic old Shanghainese neighborhood experience with modernism. Would love to stay again."
"Vivian is professional, attentive, and invested in her clients. Vivian and her team not only listened to our property needs, they also gave personal feedback allowing us to make wise decisions for our future home. I had a terrific experience using her Agency and she made sure I was informed and aware every step of the way. I highly recommend Vivian and her Agency."
"Such a beautiful space in the Pacific Palisades. If you are looking for a quiet, comfortable place to relax and explore from, look no further. It is easy to get around, a car is good but not needed if you don't mind Uber/Lyft. It was like a little paradise on the hill. Best Airbnb I've stayed in so far. I only wish I would have stayed longer!"

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